The year 2019 has been incredible in terms of advancements in mobile technologies. Businesses are trying their best to integrate the top-notch features into their mobile app so that their applications stand out in the online market. As technology is advancing, the expectations of customers are rising.
Websites are the second priority of customers after mobile apps. Haven’t you seen how people download mobile apps of social networking sites and games rather than using these channels live on the internet? That’s the power of mobile apps. Fortunately, mobile app trends keep on evolving from time to time. Before we head into 2020, let’s have a look at some major mobile app trends that you will come across the next year through this you will know the importance of mobile app development services
Artificial Intelligence and Machine Learning
You should already have heard about AI and machine learning and their impact on the digital marketing and mobile apps world. Studies suggest that AI will cross $40 billion by the end of 2020. As of now, medical and manufacturing industries have also embraced AI.
On-Demand Mobile Apps
As the interest of customers is shifting towards mCommerce, companies are leveraging this sector to improve their customer’s experience. More and more companies are releasing their mobile apps to provide users with a fast and reliable option of purchasing online. According to the reports, a large number of mobile apps are expected to be released in 2020.
You have seen how Uber and Taxify gained recognition in no time. Thanks to their exclusive mobile apps that guide the users to do business with these companies in the easiest possible way. There will be more such apps introduced by the end of 2020.
Communication has always been the priority of businesses. People are trying their best to introduce a 24/7 customer support service to improve communication and customer engagement. Do you know more than half of the businesses earn revenues because of their brilliant customer engagement services?
That’s exactly what chatbots will help the companies with. Chatbots will be customized to offer a real-time solution to the customers’ queries. It will eliminate the requirement of human-to-human interactions.
Mobile Payment Services
Banks and financial institutions will also experience some major changes in terms of mobile apps. We have already seen how Internet banking has helped users to transfer payment locally and internationally. Now, the users can benefit from mobile payment option. The growing eCommerce platforms and digital services have made it necessary for banks to introduce mobile apps where payment can be processed easily and immediately.
Now you no longer need to pay a visit to the banks to receive money. The mobile apps will take you to the banking world in one click.
We’ve heard a lot of cases in which the hackers hacked into the mobile apps and caused significant losses to businesses. Luckily, the mobile app security will be enhanced with the loopholes getting sealed off.
These were the top mobile app trends you will get to see in 2020.