The WordPress eCommerce is one of the popular shopping cart plugin that allows the customers to buy the products and services through online. It runs on a web hosting service based on PHP code and MYSQL database. PlayStation Blog, CNN Political Ticker, NASA Ames Research Center, and The New York Observer are the popular sites using this WordPress. It is a powerful open source blogging tool that can use to create an excellent content, articles, blogs, etc. It powers more than 60 million websites on the Internet. The developers developed more than 28,480 WordPress Plugins to meet the requirements of all the customers and the merchants. For per month approximately 50 million visitors visit the WordPress website. It is well suited for the blog websites. It has thousands of themes to provide the WordPress website very rich and professional.
WordPress is easily integrated with many payment gateways and the shipping methods such as UPS, USPS, Australia Post and Shipwire for real-time shipping rates. It is a 100% Search Engine Friendly CMS. It is very simple to install and use the WordPress. The main advantage of WordPress is, it plays well with the other plugins. It is very flexible and easy to customize. It helps the merchants to run a successful eCommerce store. It is liked by more than 268,038 Facebook users. No other CMS solution has this much of Facebook likes. Because of its flexibility, the developers developed the ticketing system to provide the best support to the valuable customers. The WordPress website integrates with the OsTicket Support Ticketing System to solve the issues that are facing by the customers who already bought the product from your WordPress eCommerce store.
The OsTicketing System is the most popular open source customer support ticketing system. Millions of merchants from the different countries put their trust in this ticketing system. It is a widely used ticketing system that can integrate inquiries through email, web based forms, phone calls, etc. The OsTicket system features are auto response, web and email support, internal notes, canned replies, alerts and notices, help topics, assign and transfer tickets, role-based access, no sign-up required, and support history. It is very simple to install, use, and configure. It provides a fast and an effective support to the customers. This WordPress ticketing system allows the customers to raise the support ticket to solve their issues. After raising the tickets, the support team will solve the issues based on the priority of the tickets.
This ticketing system allows the users to send the unlimited number of support tickets. The user can also send the tickets with the attachments. It allows you to assign the tickets to the support team based on the issues. The WordPress Development team developed this ticketing system to satisfy all your customers. By this you can easily increase the fame of your WordPress eCommerce website. When you clarify all the doubts of your customers regarding about your products, it will increase the growth of the business.